Working to clean up and restore the island following Tropical Storm Irma, KICA staff has heard and seen a number of comments about the restoration of Internet and cable service. Members who have service with Comcast are encouraged to contact KICA’s livability director, Ed Monahan, at 843-708-3611 if they are having service issues that aren’t being resolved.
Several years ago, KICA learned that Comcast did not have a right-of-access agreement with the association to operate on Kiawah. (Their equipment is located on and in KICA rights-of-way, and in order to remain there, they needed permission.) Armed with this information, KICA had leverage and the opportunity to seek proposals from various competitors to determine whether better options were available to our community. Comcast was invited to submit a proposal. (As an aside, AT&T did receive an easement over KICA rights-of-way at the onset of development, as the ability to connect a property to the 911 system is prerequisite for development activity.)
KICA talked to several competitors who were willing to provide services on the island, but they wanted exclusive bulk cable and internet contracts. Some members who have lived in condos or apartments may be familiar with this type of arrangement. The provider gives a below market rate, but everyone is required to subscribe, and everyone gets the same service. Comcast made several offers, including a very attractive bulk contract. However, we wanted no part of determining which option was best for each of our individual members, whose needs and desires are diverse.
Instead of a bulk contract, KICA negotiated an agreement with Comcast that provides several key components. First, both parties agreed to some minimal service standards. Some simple but annoying things are no longer allowed, like temporary cable being left above ground for an extended period of time. Service calls are handled within an agreed upon time frame. Most importantly, KICA required a dedicated account representative who could be personally responsible for troubleshooting service issues that aren’t handled appropriately through normal channels. Comcast is the only one contractually obligated to KICA. This Comcast representative interacts with Ed Monahan on an almost daily basis, and those who’ve tapped Ed as a resource have provided very positive feedback.
In exchange for access to its easements, the community receives compensation. At the original execution, KICA received a lump sum of nearly $1 million and continues to receive compensation on a revenue share formula, which increases based on the number of on-island subscribers. This amount has totaled around $150,000 per year for the last couple of years. These two sources of funds are playing a significant role in the ability to upgrade the Sandcastle without a member assessment.
Members who want to learn more about the services that Comcast provides are encouraged to stop by the XFINITY Experience pop-up in the Sandcastle parking lot on Friday, Sept. 29. A representative will be there to demonstrate XFINITY’s features. There will also be snacks, raffles and giveaways.
Monday, Aug. 21 | Sandcastle | 1 – 4 p.m.
In the dark about where to watch the upcoming total solar eclipse? Come out to the Sandcastle for an Eclipse Viewing Party.
This fun gathering will be jointly hosted by the Kiawah Conservancy and KICA. In compliance with the fire code, only 180 people can be upstairs at any one time. The conservancy will monitor this number so everyone has the opportunity to have cookies and lemonade while enjoying the air conditioning. The real party will be in the sky outside. We encourage you to bring a chair or blanket to witness the eclipse outdoors.
We are expecting a very large crowd to enjoy this once in a lifetime event.
Please plan to be at the Sandcastle by at least 2 p.m. Members are encouraged to walk, ride bikes or carpool. Those who drive are asked to drop their passengers off at the Sandcastle and park in the overflow lot, just before Freshfields Village on the left as you exit the island. KICA shuttles will run from 12 – 4 p.m.
The Castle Grille will offer a buffet only, featuring housemade pulled pork sliders, crispy fried chicken tenders, crab cakes, as well as delicious sides and kitschy eclipse treats – all for $15 plus tax and gratuity ($10 for kids under 10). Beer, wine and the signature eclipse cocktail will be available for purchase. The Sandbar will be serving its menu of specialty cocktails, frozen daiquiris and more! Buffet will be open from 11:30 a.m. – 3 p.m.
Complimentary eclipse viewing glasses will be available, while supplies last. There will be live streaming of the NASA EDGE Megacast, (depending on availability of internet service to the island) which will track the eclipse as it moves across the country. Games poolside.
Start your Independence Day off right with live music by John Cusatis, food, fun and more at the Sandcastle.
The Castle Grille will be offering a full buffet from 11:30 a.m. – 4 p.m. The menu will offer BBQ pulled pork, burgers and hotdogs, mac n cheese, corn salad, coleslaw, watermelon, dessert, tea and lemonade. Cost will be $19.95 per adult and $10 for kids (10 and under). A 20% gratuity will be added.
Two bars will be serving delicious frozen drinks, cold beer and Sandbar signature cocktails.
A kids parade at 2 p.m. and other activities will make it a great time for the whole family.
Afterward, visit the Kiawah Island Golf Resort’s annual Independence Festival in Night Heron Park, complete with fireworks. View the July Issue of Digest for a look at Independence Day events around the island.
KICA would like to thank all members by inviting you to a poolside bash at the Sandcastle. Come Celebrate Kiawah with your neighbors Saturday, April 29 from 4-7 p.m
This event is free for all association members. Guests of members are welcome to attend at a cost of $25 per person.
The O’Kaysions will entertain the crowd with selections ranging from beach music to Top 40 favorites while Charleston Gourmet Catering serves a delicious selection of heavy hors d’oeuvres. Your very own KICA staff will even help you celebrate as they tend bar pouring beer and wine.
Donations for the Kiawah Cares Foundation will be accepted at check in.
Reservations required by April 24. RSVP to Sandcastle@kica.us or 843-768-3875
This issue features a look at everything going on around Kiawah for the Fourth of July, an update on future plans to revitalize the Sandcastle Community Center, information to help you prepare for Hurricane Season 2016, and more.
KICA Amenities Presentation
Wednesday April 22, 3:30-5 p.m., Turtle Point Clubhouse, Legends Room (map)
Join KICA at the Turtle Point Clubhouse, Legends Room (map) on Weds, April 22, from 3:30 to 5 p.m. for a presentation on the upcoming amenity proposal where you can learn about plan details and view conceptual drawings. KICA is excited to share the plan with you in anticipation of the upcoming vote later this month. RSVPs are required to assure adequate seating, and space is limited.
Those unable to attend in person may join by webinar. RSVPs are also required so that we may provide connection instructions.
Please RSVP today to Carrie Newbern at email@example.com, and indicate whether you will attend live, or by webinar.